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Sunday, 25th April, 2010 | Source: Inc. | Category: Off-beat

5 Business Lessons Learned from Undercover Boss

Inc. offers leadership advice based on the hit CBS series “Undercover Boss,” which challenged CEOs of major corporations such as 1-800-Flowers and 7-Eleven to trade the comforts of their corner offices for the realities of the front lines. The results offer a cautionary tale for business owners and managers about why it is imperative always to remain in touch with all levels of your organization in order to provide the best experience possible for your employees and, ultimately, your customers.