Fame Foundry - A Charlotte Website Design and Marketing Firm

Tuesday, 6th September, 2011 | Source: American Express OPEN Forum | Category: Marketing and Trustcasting

Are You Pampering Your Customers Enough?

Perceptions of quality are driven first and foremost by emotional cues, so make sure that you approach each and every point of contact between your offering and your customers as an opportunity to go above and beyond in the delivery of service.

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