Four Smart Marketing Strategies to Steal From #ShareACoke

After watching sales steadily decline for nearly 11 consecutive years in the face of consumer concerns over obesity and artificial sweeteners, Coca-Cola experienced a stark reversal of fortunes this past summer as their “Share a Coke” campaign achieved phenomenal success.

Just how successful was it? The campaign – which centered around personalized cans and bottles branded with names like Chris, Jess and Alex and friendly terms like “BFF” and “Wingman” – is credited for increasing sales for Coke products in the U.S. by 2.5 percent for the 12 weeks through the end of August compared to the same period a year ago, while sales for the same timeframe remained negative for rivals PepsiCo and Dr. Pepper Snapple Group.

But don’t let the seeming simplicity of this marketing stunt fool you. Behind “Share a Coke” are four smart strategies that clearly resonated with Coke’s customers – and that you can steal to give your own marketing efforts a jolt of new life:

1. Forget marketing to the masses. Make it personal.

We humans are a narcissistic lot. We love nothing more than seeing our names in lights. As a result, marketing campaigns that offer a personal touch will always win out over those that feel like they’re indiscriminately pandering to the masses. And by blurring the lines between brand identity and personal identity, you can gain a powerful emotional foothold in the lives of your customers.

“Share a Coke” sparked a nationwide scavenger hunt as customers sought out soda containers branded with their own names. Wisely, Coke not only used commonplace names like Mike and Sarah but also more unusual names such as Jamal and Jasmine, adding fuel to the fire for searchers.

Taking the concept one step further, Coke also sent an army of roving kiosks across the country that let people print their own personalized “Share a Coke” container. In addition, Coke added a feature on their website allowing users to create virtual Coke bottles to share with friends – which they did more than 6 million times over.

In the words of Lucie Austin, one of the brand executives that launched the original iteration of the campaign in Australia, ”At the end of the day, our name is the most personal thing we have. It's our fingerprint…our identity…in one word.” By emblazoning that one most personal thing on its bottles and cans, Coke let its customers feel a sense of ownership over one of the world’s most iconic brands.

2. Shine a spotlight on your customers.

By nature, we love anything that gives us a chance to bask in the spotlight, and the Share a Coke campaign did just that. There’s a certain thrill to finding your name on a Coke bottle – one that is multiplied by sharing that experience with friends via social media. After all, in our selfie-obsessed culture, it didn’t happen if you don’t post a picture to prove it, right?

Coke’s customers certainly seemed to think so, as more than 550,000 Instagram posts and 344,000 tweets with the hashtag #shareacoke kept the campaign front-and-center in our social media feeds this summer.

3. Build a bandwagon.

Popularity is a self-perpetuating phenomenon. We want to be part of something that is popular, and the more of us that jump on the bandwagon, the more people want to be on that bandwagon with us. Why? It all comes down to inclusion. We like to feel a sense of commonality with others, and we are inherently drawn to things that give us the feeling of being part of the in-crowd.

The “Share a Coke” campaign was built upon and fueled by the momentum of perceived popularity. The more people who snapped and shared their personalized bottle finds, the more their friends were driven to do the same in order to be part of the conversation.

4. Create avenues for self-expression.

Sure, we like being part of anything that’s popular and trending. But we like it even better when we can take that thing that’s popular and trending and claim ownership over it by putting our own spin on it.

If you look at the #shareacoke Instagram posts and tweets, you’ll see much more than a collage of people proudly displaying their namesake Coke bottles next to their smiling faces. You’ll also discover many images where particularly clever fans used the Coke bottle as a blank slate to add their own unique voice to the “Share a Coke” conversation, whether it was in protest of not finding their own name, to commemorate a major life milestone or to tie into another wildly popular pop culture phenomenon.

It’s hard to say whether Coke anticipated these types of responses when they designed their campaign, but they certainly reaped the benefits of having a cavalcade of creative customers who voluntarily participated in and perpetuated the popularity of their marketing campaign.

10 One-of-a-Kind E-commerce Websites That Put Ordinary Sites to Shame

This collection of creative e-commerce websites includes those that take a unique approach to creating a storefront, and each are discussed in light of what makes their creative designs work so well.

Hopefully, you too can find some inspiration in the collection below to help you in your own e-commerce website designs. Which of these made a big impression on you?

Mom and Popcorn

This vintage website is a very unique experience in that it jumps off the page and makes you forget what decade you are really in. Although not the typical clean cut design of most popular e-commerce sites, it remains easy to use and bursts with creativity. It is very easy to find what you are looking for and the prices are prominent. You don't have to click around aimlessly to figure out what to do next. Five stars for Mom & Popcorn!

The Affair

The Affair is a UK based, offbeat clothing company that makes no apologies; neither for its darkness and morbid atmosphere, nor for its unique shopping design. Although simple and uncluttered, it is anything but standard. For one thing it has a discreet but impossible to miss shopping cart link in the corner. When an item is added to the cart, there is an animation of the selected item dropping into the shopping cart. This is a great touch because so often people click several times to be sure their selection was made and end up with too much in the cart at the end. With The Affair's unique concept, there is no confusion. Another useful feature is that each product's thumbnail offers a 360 degree view so you can examine it from all angles. It's these details that make all the difference.

Storenvy

Storenvy is ingenious, both in concept and in execution. It takes social networking, Etsy, and Pinterest and combines them all into one with an interface as easy to use as Blogspot. It allows users to create their own store to sell stuff, or to buy by browsing hundreds of items from different sellers at once. It is able to pack a lot of information and products into a small space without getting cluttered or confusing. It comes with a built-in store creation wizard to make it super easy to get out there and sell your goodies. I only wish I had thought of it first!

Saddleback

Saddleback is a beautifully and meticulously designed website that sells all types of leather products. Every element of the site contributes to its design, which is a breath of fresh air from other designs that can be weighty and cluttered, even if nice looking. The attention to detail is what makes this rich site still completely practical and usable. One particularly nice touch is that it includes a list of the sites of their business rivals, making it easy to see that Saddleback is the complete package.

Heartbreaker Fashion

Heartbreaker has a pleasant design with a good use of patterns and textures, which is what makes it different from other creative e-commerce websites. The trend has been to avoid patterns because they can distract shoppers from the product. When done right, however, it can really enhance the store front. Heartbreaker also has a handy shopping cart box in the footer of the site as well as the top. Even though it breaks the mold, it is still very user friendly, and even stronger for it.

Oi Polloi

Oi Polloi is a retro site that sells clothes and footwear. It is surprising to find that it does not have a shopping cart immediately available - only once an item is selected does a shopping cart (here called a "Basket") descend as an overlay to the site, showing exactly what you bought, what size, and how much it is, as well as a subtotal. So there is not a separate page for the checkout, which is quite efficient in my opinion. Never be afraid to reinvent the wheel!

A Modern Eden

A Modern Eden sells prints, decals, and stuffed animals with strange angular designs. It makes use of trendy colors, and where normally the bright green background would be tacky or distracting, in this usage it is not only appropriate but adds greatly to the fun and feel of the site. The ribbon highlighting the shopping basket icon is a very nice touch as well.

Patrick Ervell

Patrik Ervell sells fashionable men's clothing with a really cool twist. Where expensive men's clothes can often appear stiff or uncomfortable, this site helps guys envision themselves wearing the clothing, with use of live moving models with every product! Normally this is a huge no-no. Animations can quickly become a very bad idea, especially if there is more than one moving item per page. But Patrik Ervell accomplishes it beautifully, with a sterile white background and simple, concise text only interspersed where necessary.

Marie Catrib's

Marie Catrib's uses vivid pastel colors; friendly, bold text; and interesting dotted lines and patterns to make the pastry and bread products come alive. Some unique elements include the ability to search by vegan or gluten-free, a toggle button to hide half the website to focus on browsing, most information in the footer, and having ALL the offered products on the home page of the site. Simple, easy to use, and captivating.

Brand Neusense

Brand Neusense breaks a lot of rules by being too crowded, having too many colors, and incorporating too many animations - yet, somehow it all works. First of all, the models look like real people, not - for lack of a better word - models. Even more so, though, this creative e-commerce website stands out because the homepage focuses more on the various brands it sells and on ads than it does on its product. It is designed thoughtfully for its target market, and that's all you can ask of a web designer.

So whether you have an upcoming creative e-commerce website design project coming up or you need to revamp your e-commerce site design, use the examples above in your decisions. Doing your research and noting what others do right (or wrong) is one of the best ways to create a website that puts ordinary to shame.