Five Seductive Pick-Up Lines That Leave Your Visitors Wanting More

For many of your website’s visitors, the page that will greet them when they first arrive on the site is your homepage – and the section of your homepage that is likely to draw their attention upon arrival is the billboard.

Similar to roadside billboards that are meant to attract the attention of passing motorists and promote some company or service, homepage billboards are meant to grab the attention of a website visitor, welcome them to the site and convey some important message to them, and then send them forward to other content or actions within that site.

Take a look at just about any website today and you will see this “billboard” area. It is typically presented as a large, visually rich display that features striking imagery and/or powerful typography, important messages, and a subsequent call-to-action. Additionally, these messages can also be animated in some way to add an element of motion to the site and to allow you to use the billboard to display more than on message on your homepage.

While the purpose of the billboard is nearly identical on all websites, the way this section is executed varies from site to site. In this article, we will take a look at a few popular approaches to the website billboard.

1. Allow me to introduce myself.

Probably the most common billboard approach is what I call the “here’s who we are and what we do” technique. In these examples, the billboard message is all about your company.

Similar to an elevator pitch, this billboard approach quickly introduces your company and summarizes what you do. With attention spans online being as short as they are (many experts say that website visitors will scan a page and make a decision of what to do next, including leaving the site altogether, in as little as 3 seconds), this approach can be an effective way to get your message or value proposition across in a succinct fashion. If that message resonates with your visitors, you then have an opportunity to continue the conversation by driving them deeper into the website to learn more about what you have teased in the billboard message. You could provide links to read more about your services, products, or even just the company or organization itself.

A few examples of the “here’s who we are and what we do” method are below:

Studio1 Architects

This site uses very large images of the firm’s work (the images animate and multiple photos fade in and out over time), coupled with an opening message that explains what they do and a link to view their portfolio: http://studio1architects.com

AF Technology Solutions

This site’s concise billboard message summarizes what the company does (business and technology solutions) and who their audience is (small to medium businesses) and includes a link to learn more about their services: http://af-techsolutions.com

Raw Seafoods

This company uses their billboard to highlight their value proposition and then link visitors over to a page detailing what sets their products and services apart from their competition: http://www.rawseafoods.com

2. What can I do for you?

While the “here’s who we are and what we do” approach is the most common way to utilize a billboard’s messaging, there is a downside to that tactic – it focuses solely on the company or organization and not on the audience they serve. As a variation to that approach, you can consider the “how may we help you?” method.

With the “how may we help you?” technique, the messaging focuses on the website’s audience, not the company that owns the website. Instead of being about that company, their products, or services, it instead looks to its users and illustrates about how that company can help them. The focus turns from “us” to “you”.

A few examples of the “how may we help you?” variation are below:

2-1-1 RI

This not-for-profit site run by the United Way does not use any imagery in its billboard. It instead turns to bold colors and large typography to display its message – “Find Help Now”. The billboard does not explain what the organization does (that content is below the billboard). Instead, the focus here is on the user and the action is all about getting them the help they need by answering two simple questions (what do you need and where do you need it) or by clicking on a popular category: http://www.211ri.org

RIHCA

This site uses animated photos alongside a large message to attract their audience’s attention and address their main need – “Do you need healthcare?” The call to action is a simple and obvious button to “Get Started”: http://www.rihca.org

3. Tell me more about yourself.

Similar to the “how may we help you?” method, the “tell us who you are” approach speaks directly to your audience, but it does so in such a way so that it can ask that audience a specific question about who that audience is. The best example of this is a website that requires visitors to self-segment themselves.

Most websites have more than one audience and oftentimes there is different content on your website that is intended for these specific audiences. Having visitors “choose their path” by self-segmenting early on is one way you can drive them to content that is relevant for them, without worrying that they will have to get through pages that may not be necessary for them to see.

A few examples of self-segmentation on websites are below:

Traveler Beer Company

Any beer or liquor company will present this “Are You 21+?” message on their opening page to require that visitors confirm that they are of drinking age before entering the site. This is a form of self-segmentation: http://travelerbeer.com

Cosmed Group

This company knows that their customers fall into one of two groups – those looking for the pasteurization services that they offer or those who want to buy the equipment to do it themselves. Therefore, they present these two paths (looking for services vs. looking for products) in their billboard so that visitors can self-segment based on their needs: http://cosmedgroup.com

4. Let’s get personal.

Taking self-segmentation a step further are sites that already know who you are. These are sites that you subscribe to or have a user account on. Based on your preference or previous activity on the site, the content that is displayed is deemed to be most relevant to your needs.

The most prominent example of this method is Amazon.com. Visit the Amazon homepage and, as long as you are logged in, the products that you see will be based on your previous browsing or purchase history.

Another good example would be eBay. That site will show you results from searches you have conducted in the past in an attempt to present you with new auction items that you would be interested in.

Many news sites work in this way as well. Content that is most relevant for you, based on your preferences or geographic location, will be presented to you up front to try to best tailor your site experience to you.

One note here is that in these examples, Amazon, eBay, and the typical news site, do not present this information in a true, billboard-style fashion - but the same principal of filtering content based on a users’ preference or past behaviors on the site could also be applied to a billboard area.

5. What’s new?

The final approach we will look at in this article is the “latest news and announcements” method. This approach ensures that your site’s billboard is continually updated with fresh content. It displays current promotions, latest news, or important announcements (and usually a link to read more about that content) instead of general marketing messages.
The value of this approach is in the aforementioned freshness it brings to your content and your display. The downside is that it requires you to be publishing that new content on a pretty regular basis and you need to make a commitment to doing so.

If your organization is already producing relevant press releases or running promotions, then this method may be a great fit for you.

A few examples of this method are below:

Fame Foundry

This approach is exactly what we do on our homepage. Each month, our latest articles are highlighted in our animated billboard.

Honey Dew Donuts

Current promotions and seasonal menu items are featured in this site’s animated billboard. Those messages align with other marketing the company is doing - including print, radio, and television, to ensure that the latest content is always presented front and center: http://honeydewdonuts.com

Marvel

Upcoming films, new comics, and other announcements are the focus of Marvel’s homepage billboard: http://marvel.com

Mix and match

These billboard techniques are not mutually exclusive – you can mix and match them as you see fit. For instance, you may highlight a current promotion or announcement in your billboard, but then allow it to animate to a second and third and fourth, etc. message that is more generic – like the “here’s who we are and what we do” approach.

With so much space on your homepage being given over to the billboard’s display and understanding that the use of striking images, large typography, and animated messages will undoubtedly draw the focus of your visitors, it is important to make sure that the approach you choose for your billboard is the right choice for your business. Consult with your web design and development team to determine which approach, or which combination of different approaches, will best fit your overall goals and needs.

In It to Pin It: 8 Ways to Win New Customers with Pinterest

A Pinterest-ing development in social media

The results are in and they’re rather stunning: Pinterest is now the third largest social network in the U.S., right behind Facebook and Twitter (Google+ who?). Moreover, a recent study by BlogHer showed that women trust recommendations from Pinterest more than any other platform. Not too shabby for a network that’s barely two years old and still in an invite-only open beta phase.

The basic mechanics of the site are simple. Members (known as “Pinners”) can establish a profile and “pin” all the cool, funny, trendy and inspirational things that they find in their online travels to digital bulletin boards, where images (and their associated links) are bookmarked. Pinners use these boards to visually document anything and everything pertaining to their interests, whether those interests entail fashion, home décor, food, parenting, wedding planning, tech gadgets or cars.

As you’d expect from any social network, pinners can follow each other. They can also “repin” other users’ images as well as like or comment on pins. Naturally, there’s also integration with the other Big Two, with the option to share links to pins on Facebook and Twitter.

More interesting is the question of why the site has caught fire so quickly. The primary reason lies in its anatomy. True to its name, Pinterest creates a highly streamlined experience for its users that is curated according to their interests. Unlike Facebook and Twitter, where users have to sift through every photo and status update from those they follow in a linear fashion, Pinterest users can focus solely on their hobbies without their feeds being cluttered with information that holds no value to them.

The most important question, of course, is how you can harness the power of this explosive new social network to grow your business. To answer that question, here are eight ways you can use Pinterest to win over new customers and fans:

1. Tap into what people love.

Before you dive in, take some time to study the ecosystem and how its members interact. One of the greatest advantages of Pinterest from a marketing perspective is that the community is very open, so it’s easy to see who’s influential in a certain area of interest and what types of content generate the most repins and comments.

By monitoring these trends, you can identify where the best opportunities lie for your brand to create the kind of content that your customers crave.

2. Focus on values, not products.

Think your brand isn’t a good match for an image-driven platform? Don’t be too quick to dismiss your Pinterest potential. Plenty of brands that don’t seem like the most obvious fit for Pinterest – from GE to Kotex – have found creative ways to leverage the platform to engage with customers.

The key is focusing not on your products or services but on the core values that define your brand. Organize your boards around these pillars of your brand and share things there that anyone who shares that common interest or passion would enjoy. Make sure to offer a healthy balance of content that includes your products where relevant but also great stuff from across the Web as well as repins from other users.

Whole Foods Market, for example, has quickly emerged as a Pinterest rock star using this approach. The company’s core values include caring about the community and the environment, promoting healthy eating habits and providing education about good nutrition. Drawing upon these values, they’ve created a diverse collection of boards –ranging from “Who Wants Dinner?” to “Winter Entertaining” to “Super HOT Kitchens” to “We’re Used to Reusing” – where they share content from a wide array of sources that collectively represents the Whole Foods lifestyle.

3. Tell a story in pictures.

Unlike Facebook or Twitter, Pinterest is image-based rather than message-based – which is one of the key reasons for its success. When users scroll through feeds or boards, they’re presented with a simple, uncluttered interface that includes a stream of pictures interrupted just slightly by a brief caption below. As a result, to be successful, it’s important to ensure that the images you pin to your boards tell the story of the content they represent in a visually compelling way.

For example, if you want to share a link to a post from your blog on Pinterest, you need to make sure it includes a powerful image that encapsulates its key theme or message and is also intriguing enough to prompt someone to click through to see the full story.

Keep in mind, too, that when followers re-pin your images, they can change the caption. As a result, it’s important that the images you pin can stand on their own outside the context of your brand’s boards so that they continue to convey your message and values as they are repinned from one board to another.

4. Be a participant, not just a contributor.

Creating boards that offer great curated content organized around your customers’ interests is a good first step. But as with any social network, to get the most out of your presence on Pinterest, you must also listen and engage, not just broadcast.

Repinning other users’ content to your brand’s boards demonstrates that you’re there to do more than push your own agenda by elevating those who have something interesting to offer on your topics of interest. Likewise, following other users’ boards and commenting on others’ pins is an effective relationship-building tactic that can draw new eyes (and potential new customers) to your own boards.

5. Let your customers create content for you.

Pinterest makes it easy to crowdsource content. All you have to do is create group pinboards and invite other users to pin content to those boards – a great way to spark engagement with your brand.

You can also use group pinboards as a springboard for contests where you ask customers to pin pictures of themselves using your products, with prizes for the most creative, innovative or inspiring images. It’s a win-win strategy for both your brand and your customers, as your customers can enjoy a turn in the spotlight while you can promote your products in a tasteful way that’s very palatable to the community.

6. Diversify your boards.

Another element that differentiates Pinterest from Facebook and Twitter is that users have the option to follow specific boards in addition to following users. This means that a user may elect to follow just one or two of your boards rather than everything you post.

While this may initially seem like a disadvantage to you, it’s actually a benefit. Why? Because it means you don’t have to worry about limiting your content to only that which offers the broadest appeal. Instead, you can tailor each board to fit a specialized interest.

Returning to our Whole Foods example, each of their boards is tailored to a fairly narrow area of interest, whether that’s recipes, seasonal entertaining, home décor, DIY projects, gadgets or books. While all of these boards may not appeal to every Whole Foods customer, by providing such a wide array of boards, the brand has greatly increased its chances that every customer can find something that resonates with their interests.

7. Make sure your great content can be found.

If you’re investing the resources required to create and curate interesting content, you want to make sure it can be found by the greatest possible number of customers and potential customers, right? The good news here is that there are tactics you can use to boost your odds.

First, just like Twitter, Pinterest supports hashtags. Tagging each image with the central idea or theme of your board will increase its chances of being found in search. Additionally, the sharing tools built into Pinterest automatically pick up these hashtags and include them when users share your content on Facebook and Twitter.

Also, make sure when possible to form the name of your boards around keywords. For example, West Elm offers home décor boards organized around specific color palettes (“Coral,” “Aquamarine”) and patterns (“Stripes,” “Chevrons”). By naming their boards according to these keywords, West Elm helps lead users who are looking for decorating ideas focused on that color to their boards.

8. Turn pins into traffic.

Don’t overlook the opportunity to use Pinterest to drive traffic to your website. If you pin cool imagery and interesting content from your site to your boards, you’re basically seeding Pinterest with a lot of links back to your site.

You can also add the “Pin It” button to your site right next to your other social sharing buttons in order to make it as easy as possible for visitors to add images from your site directly to their boards.

And if something either you or one of your customers pins happens to become incredibly popular? Think of all the potential clicks back to your site!