Amélie’s French Bakery: Staying True to Success

When Amélie’s French Bakery first opened its doors two years ago in Charlotte, North Carolina, the cards were hardly stacked in its favor. Launching a new restaurant is a risky proposition at best, and doing so in the midst of an economic downturn only compounds the problem. On top of that, a concept as highly specialized as a French bakery might at first glance seem better suited to a larger metropolitan location such as New York or even Atlanta.

However, Amélie’s has not only survived but grown beyond even its owners’ wildest expectations, cultivating a fiercely loyal community of ardent evangelists. The fervor of their fans is perhaps most evident on Facebook, where their nearly 6,000 followers regularly sing the praises of the salted caramel brownie and clamor for a second location.

Tucked away among a small cluster of shops and businesses in Charlotte’s NoDa arts district, this eclectic 24-hour bakery and cafe offers a simple, straightforward recipe for business growth: discover your passion and pursue it without compromise.

What brings customers through the doors at all hours of the day and night is knowing that they will enjoy a quality experience every time. Amélie’s has built its reputation on serving authentic French fare made from scratch following classic, time-tested recipes. They value the constant stream of feedback they receive from their customers both in person and online, but they also know where to draw the line when it comes to remaining true to their brand.

Fame Foundry’s Jordan Drake recently sat down with Amélie’s co-owner Lynn St. Laurent for a candid conversation about the passion for quality, service and community at the heart of this seemingly unlikely success story.

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Rhett & Link: The Business of Viral

You may not recognize their names, but chances are good that you’ve seen them in action.

It might have been in one of their original music videos, such as “The ShamWow Song.” Perhaps it was in their Alka-Seltzer Great American Road Trip series. Chances are good that it was in the infamous Red House Furniture Store spot – one of many ads they’ve produced as part of their “I Love Local Commercials” campaign.

There are 243 videos in all, which have been viewed nearly 50 million times on YouTube since 2006.

Without question, the comedy duo of Rhett McLaughlin and Link Neal have mastered the art and the science of viral video.

Hailing from a small town in North Carolina, these engineering majors might seem unlikely candidates to be among the leading innovators legitimizing a new type of broadcasting online. Yet these savvy YouTube celebrities have found a way to monetize their passion for inventive musical comedy by bridging the gap between advertising and entertainment.

While social media outlets such as Facebook and Twitter are widely recognized as integral components to a successful Web marketing campaign, video content remains a gray area for many businesses. However, Rhett & Link’s reputation for creating highly popular content has brought household names – including Alka-Seltzer, Baby Ruth, Starburst, Hummer, Cadillac and McDonald’s and Coca-Cola – to their doorstep seeking custom videos and series.

Rhett & Link have invested little in their business endeavor beyond their own creativity,
but their ability to wield the true currency of Internet marketing – a dedicated following of more than 355,000 subscribers – have made the pair pioneers of branded entertainment online.

Fame Foundry’s Jordan Drake recently sat down with Rhett & Link to discover how they have harnessed the power of viral video to advance not only their own personal brand but also the brands of their sponsors as well.

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The Fame Foundry Podcast and the Fame Foundry Daily Tips for Business Growth are available now on iTunes.

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