Leo Laporte: Man on a Mission

In every industry, there are corporate giants waiting to be toppled. These old behemoths are bulky, slow, bloated and often disconnected from the markets they serve. But the reality of today’s world is technology-based and efficiency-driven. As a result, every industry is primed and ready for smarter, more agile competitors to challenge the staus quo with a product that is more relevant and better suited to the needs of its tribe while maximizing efficiencies to achieve better profitability. There is perhaps no better example of this than Leo Laporte, a veteran technology journalist and broadcaster who is taking on the Goliaths of mainstream media with his TWiT netcasting network. Laporte first developed a loyal following of several hundred thousand viewers during his six years as host of “Call for Help” and “The Screen Savers” on the now-defunct TechTV cable network. When TechTV couldn’t draw the advertising revenue needed to sustain its $100 million in annual operating costs, the network fell by the wayside in 2004, but Laporte was not ready to abandon his core tribe of tech enthusiasts. He reignited this relatively small but vocal fan base in 2005 when a 20-minute audio segment on Macworld posted on his blog sparked 30,000 downloads. This demand fanned the flames of his passion for reporting technology news and provided further evidence of a viable and underserved niche audience that the existing broadcast and cable networks simply weren’t equipped to satisfy. Thus the seeds were planted for what is now the TWiT netcasting network. TWiT encompasses 25 different shows covering topics such as computer hardware, home theater, apps, science, Google and even food. Broadcasting more than 40 hours of live streaming video per week, the network serves over 600,000 unique listeners and boasts 4.6 million downloads per month. With TWiT, Laporte is paving the way for the next wave of media. He has created a network, a brand and a reputation that truly meet the needs of his tribe. Moreover, he is posing a formidable challenge to the giants of mainstream media by engineering a smarter, more focused and efficient approach to broadcasting that takes advantage of the latest in technology to deliver captivating live content while maintaining operating costs that are a fraction of those of the 24-hour cable networks. Whereas traditional broadcast networks are built around their ability to deliver numbers of viewers en masse, the TWiT network thrives based on its ability to deliver an audience that is highly intelligent and engaged. This business model has been quite successful, generating $2.5 million in revenue last year alone and attracting advertising dollars from major national brands like Ford and VISA. Not only has Laporte found a way to successfully monetize netcasting, but he is doing so in a way that protects the integrity of the medium by founding everything in trust. He only advertises for products that he uses and believes in and requires advertisers to approach his audience with honesty and authenticity. Leo Laporte recently sat down with Fame Foundry’s Jordan Drake to share the story of how he built a netcasting empire from the ashes of TechTV and how he intends to continue making inroads against the mass media establishment. [powerpress]

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Attention! 7 Emails That Break Through to Customers

It’s the most daunting challenge facing any email marketer: how do you make sure your message gets noticed among the flood of emails your customers are inundated with every day?

The answer is certainly not to bombard them with a daily barrage of communication in hopes that the odds of probability will work in your favor.

Instead, you must get strategic. When you send an email to your customers, make it count. Be creative. Be thoughtful. Be inventive. Be different.

Here are seven types of emails that are guaranteed to make your customers take notice:

The Name-Dropper

Hitch your wagon to the brightest star around. Namely, if you’ve got a hot brand or a hot commodity sitting on your shelves, make sure your customers know it’s there.

Everyone knows that J.Crew sells polo shirts, suits and khaki pants. What probably doesn’t spring to mind when you hear the name J. Crew is accessories for high-tech gadgets.

However this email promoting their exclusive line of the ultra-trendy DODO brand cases will certainly catch the eye of their iPad-toting customers.

The Deep Cuts

What products or services do you offer that many of your customers might not be aware of?

In the case of Bed, Bath & Beyond, the “Beyond” apparently includes bed and bath accessories for pets. Who knew?

Showcasing your lesser-known but highly desirable lines is a great way to get your customers to look at your brand again with fresh eyes.

The Ultra-Utilitarian

Even in today’s age of information overload, a really good tip or a truly valuable piece of wisdom is still a rarity that won’t go unnoticed or unappreciated.

Make over your bathroom for under $100? What budget-conscious homeowner wouldn’t find those suggestion ultra-useful?

Think about the ideas and insights that you – as an expert in your field – have that your customers would value. Choose one and shape it into a concise, powerful email. Hit send.

The Attainable Fantasy

Emails like these look like a page torn from a magazine. Rather than just offering a laundry list of new products, they present an enticing example of how all of those products can be used together in the real world, whether it’s to create a fresh new outfit to wear to the office or a perfectly coordinated summer party worthy of Martha Stewart herself.

The Heartstring-Tugger

Another email about clothes? Ho hum.

An email about adopting homeless animals? Now that’s how you get attention.

Find a cause that’s near and dear to the hearts of those that belong to your tribe. Form a partnership and create events together that drive customers into your store, whether you collect used books for a literacy program, let customers donate their used jeans in exchange for a discount or give a percentage of your sales for the day to a local food bank.

The Exclusive Invitation

No one wants to feel like they’re missing out on something special. Offer a one-time discount, a special boutique or a private event exclusive to your email list, and they won’t be able to resist at least taking a peek to see what it’s all about.

The Personal Touch

Marketing emails tend to be inherently impersonal by nature. No one’s kidding themselves that your message isn’t being broadcast to hundreds or thousands of other addresses.

But if you can find the opportunity to develop a more personalized email – whether in the form of tailored product recommendations, a customer service outreach or even a birthday greeting – by all means, do it. It may require a bit more engineering to execute, but the impact is well worth the investment.

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