DeadSpace: 7 Reasons Why MySpace is as Good as Dead

The first behemoth of social networking, MySpace—now owned by Fox Interactive Media—is on its way to its grave, with no one to blame but itself. MySpace’s popularity hit its apex in March 2008. In the following month, it was overtaken by its first real competitor, Facebook. But the writing was on the wall long before that. Web developers and architects all over knew that MySpace was doing it wrong. Surely at least a few of its own developers knew this and pushed for change. Still, MySpace was the slowest to adapt. For a site of that magnitude—including all of its systems, engineering and hacks to make it function—change does not come easy or cheap. The site was not built to do or handle what it attempts to do today, and its poor framework and conventions of interaction are a reflection of that. This is where the ever-important step of planning and laying a site’s foundation is so important. MySpace architects did not effectively build the system to be much more than a novelty. And while MySpace is not your average website, it serves as a lesson in utility for anyone charged with planning, building and running a website on any scale. If a better alternative in Facebook had never come along, MySpace would not be in this position nor would it have pushed to try to make any changes, even in the eleventh hour. People still want to connect to other people, share things they care about and display certain aspects of their life. Whether you agree with those aspects of our culture or not, they do exist, and MySpace fulfilled those motivations for a time. All you need is one competitor, however, one other option entering the marketplace, and the incumbent developers will be challenged to fight to the death. MySpace’s architects and developers simply could not live up to that challenge. In 2008, MySpace did begin to introduce features, tweak aspects of its foundation and attempt to crack down on the juggernauts of spam bots plaguing the site—but by then people didn’t care. Facebook came along, presented a better option, and people moved with little doubt that they would ever return to MySpace. Thus, in the same way it virally grew, MySpace will die by the same domino effect that catapulted its popularity. Let’s examine seven key elements of MySpace that rushed MySpace to its grave. (It should be noted that the following screenshots were purely at random and were very, very easy to find.)

1: Out-of-control design framework

Of the people you know, how many could lay plans for their own house, paint a beautiful portrait worthy of hanging in your living room or perform cosmetic surgery? Chances are, few. There are just certain things that some people have no business doing, either lawfully or for the sake of the rest of us. Designing websites is one of those things. Designers are in a unique class of professionals, and good web design is an exact art and science. MySpace disagrees, however, and allows their users to hack everything in the page until nothing is usable, legible or tolerable. Pages are riddled with high-res backgrounds, text isn’t protected, and colors, styles and sizes are fully unlocked—just to name a few. All of this creates a design playground which breeds annoying layouts that distract from the page's content. In contrast, Facebook has chosen to restrict at least the foundational framework of the site. While customization is an important aspect, it shouldn’t be allowed at the risk of the functional system—the very heart of a social networking site’s brand and reputation.

2: Auto-play music

People love music. It’s one of the few ubiquitous facets of life. In fact, Apple’s famed comeback as a technological and cultural superpower was all a carefully conceived plan to tap into our common love for music—and they rode that all the way to billion-dollar profits. In contrast, MySpace taps into music to annoy the living hell out of most of us. In fact, it should be noted that all non-prompted audio anywhere, on any page, is a widely unacceptable and an unwanted "feature."” This goes for ads, auto-play videos, and most important, unexpected, blaring music overlaid on what you might be listening to already.

3: Identities

The days of Internet handles are coming to a close. Yes, there was a time when one would be known as “Biker5445,” as systems continued to use usernames as main identifiers. Of course, Internet e-mail systems will still use some form of handles for some time. Most of today’s websites, however, no longer need to do this—particularly social networking sites. This is even more important due to recent news and events concerning privacy and security. The use of a handle is only good for concealing identity, and that doesn’t mix well in a site intended to connect people. What good can come from that policy in a social networking site? MySpace did eventually get clued into this basic, fundamental issue and started asking its users for their real name as an option: Again, too little too late.

4: Little focus on content with a horrible user interface

There’s actually too much of this subject matter to fit within this article’s short space. One could write volumes about the sheer usability and UI issues that plague MySpace. One thing is for sure, this aspect is a website killer, no matter if you are local deli or a major social networking site. In the case of MySpace, most interactions and conversations occur within a never-ending, scrolling guestbook. These “comments” also have very little restrictions and are filled with a cacophony of text, pictures, videos and animated gifs—all without any context in the conversation. Ultimately, the interface leaves everyone reading essentially one-half of an e-mail conversation between two people and no one else. That’s just the beginning. Features that are, at best, a one-time read about a person’s interests, life story, and favorite music, movies, books, television shows, heroes and foods are typically placed near the top of the page in one long column. Whether you have an interest in any of this stuff or not, you’re treated to it every time. The list goes on, but we just can’t stomach any more.

5: MySpace has cultivated a raunchy, immature base

MySpace’s culture—formed by the foundation created by its architects—has without a doubt developed an immaturity and a raunchiness that is unique to MySpace. It’s widely known that MySpace has sold-out to become a platform built around dating, which doesn’t help its state in terms of the quality of content. You can easily find all the "vital" statistics that you want from a date on most pages—everything from sexual orientation, build types, even income takes headline status. The archetypical “MySpace photo” is often mocked and mimicked today by a photo with the person in a sexually suggestive pose, with bright light and the camera aiming down from above. It’s not just about sexually suggestive material, but about the framework of how MySpace works. The site can’t be responsible for user’s content, or perhaps lack of content, but what MySpace’s architects have built promotes an underlying immaturity that is not present in Facebook—at least not yet. Coupled with all the other out-of-control elements, a light click-through of MySpace easily resembles a walk down a tattered, defaced red light district. And why is Facebook not facing this degree of the problem? Its architects have planned better. Perhaps it’s embracing the common sense of restricting anonymity. Perhaps it’s because Facebook doesn’t allow layouts and its interface to go nuts. Either way, it’s well-known that Facebook has attracted a more mature presence and left MySpace with the rest. If you have never experienced this cultural difference, click around random pages in MySpace—if you dare. Chances are, you don't need to and you're just nodding along with the rest of us.

6: Inordinate number of ads

News Corp is definitely profit-centric. Whatever soul MySpace ever had, it was sold to the highest bidder ages ago. The number of large, animated, irritating, irrelevant and sometimes offensive ads compared to what matters—content and utility—is terribly imbalanced. While Facebook has yet to turn a profit at the date of this article, it will eventually need to solve this problem and will most certainly shift its balance as well. Until the day comes when Facebook burns through its cash faster than investors can pour it in, this difference makes it an easy switch from MySpace to Facebook.

7: Spam

If there’s one thing that’s notorious on MySpace, it’s spam. The site’s spam comes in many forms, but the most prevalent are the spam bots for sex and dating sites. They pose as skanky figures, companies, scam artists, music groups and interest groups, which scour friend lists in public profiles and send out friend requests to drive traffic to their MySpace page or other shady website. MySpace came to its senses in recent times, figuring that this was annoying people beyond limits and started to ruthlessly crackdown. Again, too late. The brand of MySpace, “A Place for Friends,” became “MySpace—A Place For Sleazy Marketers.”

The Future

While MySpace's reputation is dead, Facebook isn’t perfect either. In fact, more and more people are becoming annoyed with its limitations and methods as well. It is still plagued with its own problems, some of them similar to MySpace in terms of its core usage. Simply put, there are things that “social networking” sites should be doing and they are not, along with things that they are doing and shouldn’t be. Facebook is—for the moment—simply a better option. But it’s got a thin line to walk as well, not the least of which is to actually turn a profit. With MySpace as good as buried, look to Facebook to begin making changes to address the pressures of creating more revenue. The balance between utility and profits will be tilted. The question is how much will it tilt and how much will be sacrificed when the next social networking site comes along and ups the ante?

More...

MySpace Helps News Corp Lose $363 Million [Mashable]

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How to Pick a Fruitful Marketing Strategy: Three Juicy Takeaways from Walmart’s “Picked by Farmers" Campaign

Recently, Walmart has launched a series of video spots they call “Picked by Farmers, Guaranteed by Us,” featuring the farmers who grow and supply their produce. Each of these vignettes focuses on one individual farmer and one specific variety of fruit or vegetable. Additionally, each spot is centered around one of three themes: the personal story of the farmer and his experience working with Walmart (“Growers’ Stories”), helpful tips for how to select, store and prepare a particular type of produce (“Tips from the Farm”) or Walmart’s money-back guarantee. At first glance, these spots seem rather simplistic. There’s no trendy music, no rail-thin models indulging in the products, no Hollywood-worthy camera tricks or special effects. After all, we’re not selling iPads or BMWs here. But delve below the surface, and you’ll discover true marketing genius at work. Let’s look at the three core principles that make this campaign powerfully effective and how you can apply the same concepts to your own marketing strategy:

1. Serve before you sell.

Of course, these spots are designed to sell produce. As Walmart continues to take a bigger bite out of the grocery market with the aggressive expansion of its “Neighborhood Market” and “Walmart Express” concept stores throughout the country, they need to make sure that consumers think of them as their go-to destination not only for tires and diapers but also for tomatoes and dairy products. However, in the “Tips from the Farm” series, Walmart eschews using an overt sales message in favor of providing valuable, relevant information to their customers to help them make better buying decisions. For shoppers, there’s nothing more frustrating than spending their hard-earned dollars on fresh fruits and vegetables only to get home and find that their watermelon has no taste or their tomatoes have a mushy texture. With this understanding in mind, Walmart offers helpful tips on how to select, store and use these items to help their customers make the most of their grocery budgets (Don’t wash your strawberries until you’re ready to use them! Don’t put your tomatoes in the refrigerator! Pick an avocado with a firmness similar to the palm of your hand!). And who better to give this advice than the farmers who have dedicated their lives to understanding everything there is to know about these crops? To apply this principle to your own marketing strategy, think about your area of expertise and how you can put your inside knowledge to work to help your customers. For example, let’s say you own a home renovation business. Any homeowner who has undertaken a remodeling project knows how quickly all of the choices they must make can become overwhelming. Give these potential clients a hand by producing a series of videos that explain the advantages and disadvantages of different materials for countertops or flooring or showcase trends in lighting and other decorative fixtures. You’ll likely find that by dishing out a little free advice, you can earn major trust points with potential customers.

2. Be human.

One of the criticisms most often launched against Walmart is that it’s a big, unfeeling corporate giant with no face and no heart. But the Growers’ Stories spots show us that behind the Goliath, there are many Davids, and when we buy watermelons from Walmart, we’re actually buying them from third-generation farmer Jack Wallace in Edinburg, Texas. And we’re buying tomatoes from Scott Rush in Florida and strawberries from Mike Ferro in Oxnard, California. These are honest, hard-working Americans who care deeply about putting a quality product on your dinner table. The lesson here is this: Branding is important, always. But your company must be more than a brand. It must be human through and through. Whenever possible, you should remind your customers that they’re working with a team of people who are passionate about what they do, driven to exceed expectations and honestly apologetic if and when mistakes are made.

3. Counteract your brand’s vulnerabilities.

To sell anything – whether it’s a tomato or a tablet or a total kitchen remodel – you first must overcome the psychological objections of your customer. The current trend among foodies is the local food movement, which is focused on buying and using fresh, locally sourced ingredients. As cited previously, one of Walmart’s biggest branding challenges is their perception as the enemy of Main Street and the nemesis of the Mom-and-Pop. Therefore, Walmart is the antithesis of all things local, right? Not necessarily. As their Growers’ Story spot on tomatoes demonstrates, Walmart partners with small farmers around the country to distribute locally grown produce to nearby stores. And, in the end, if a customer is not satisfied with the quality of the produce, they can get their money back. The combined effect of these two messages is that Walmart has implicitly defended itself against a commonly held negative perception about its brand while negating any risk for customers in giving their products a try. What can you take away from this approach? Every brand has its weaknesses. While you don’t want to explicitly acknowledge these vulnerabilities, at every step along the way in the sales process, you should be aware of the red flags and concerns that might be giving your customer pause, and proactively counteract those inhibitions by providing  helpful (and true!) information that will help them make a confident buying decision.

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